Thank you for visiting Sheddings Pets.
We are committed to providing excellent customer service and assisting you with any questions regarding our products, orders, shipping, returns, or general inquiries.
Our customer support team is available during business hours and will be happy to assist you.
How to Contact Us
Business Name
Sheddings Pets
Business Address
301 Ripponden Rd
Oldham OL1 4JJ
United Kingdom
Business Phone
+44 161 345 2761
Business Email
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM (GMT UTC+0)
Order Cut-Off Time
5:00 PM (GMT UTC+0)
Common Reasons to Contact Us
Our team can assist with:
- Order status inquiries
- Shipping and delivery questions
- Return and refund requests
- Product information
- Payment-related questions
- Damaged or incorrect items
- General customer support
Before Contacting Us
To help us assist you as quickly as possible, please include the following information when contacting our support team:
- Full Name
- Order Number (if applicable)
- Email Address used for the order
- Description of your inquiry
- Photos of the product (if reporting damage or defects)
Providing complete information helps us process your request more efficiently.
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
Response times may be slightly longer during weekends, public holidays, or periods of high demand.
Customer Satisfaction
At Sheddings Pets, customer satisfaction is important to us. We strive to provide clear communication, reliable support, and a positive shopping experience for every customer.
Thank you for choosing Sheddings Pets. We look forward to assisting you.